If for some reason you can’t log in to your account, please try the following:
If you used Facebook or Google to log in – you need to restore access to these networks first. Then try logging in again.
Try to recall if you were using several accounts.
You might have used different email addresses or social networks.If none of the above help, gather the following information and contact our Support team from the app you're using.
Note that without that information we won’t be able to conduct a proper search to help you:
- email/emails of your account (you can list all emails you might have used);
- how you used to log in to your account;
- names of projects (we’ll be able to search through the list of all project to find yours);
- the platform you’ve used to create projects;
- if you’ve made some purchases while working on your projects – receipt screenshot.
Explore projects created by other Planner 5D users. Check out final 3D Renders and Visualizations, or browse the collection of floor plans and home designs. Designers can use Planner 5D to visualize their concepts and render high definition 3D designs that are photorealistic, easily bringing to life their ideas for their dream house. Planner 5D’s availability on the iPad also makes it easy for them to work on their designs even when they’re on the go.